**[Product Information]**
- Product Name: Vivienne Westwood Women's Hazel Shoulder Bag 46030001W S0022 N302
- Seller Classification: Imported Luxury > Designer Women's Bags > Shoulder Bags
- Model Name:
- Brand: Vivienne Westwood
- Manufacturer:
- Origin: United Kingdom
- Material: Leather
- Color: Charcoal
- Description: VIA DEL LUSSO is an importer located at the Shinsegae Gimhae branch. The product is officially imported from Italy and has received agricultural observation certification. The ordered items will be shipped directly from the VIA DEL LUSSO headquarters. This product is manufactured in multiple countries, with items expected to be produced in Italy, China, and Romania. Detailed origin information can be found below in the detailed information section.
**[Option Information]**
- ONE SIZE
**[Additional Information]**
- Product Information
All bags come with a dust bag, and a hard case may also be included. However, depending on the brand or product, the dust bag or hard case may not be included when shipped from the local factory. Please note that shopping bags and gift wrapping services are not provided. Due to the nature of luxury goods, there may be limited stock, and items may go out of stock during the shipping process. Additionally, if there are delays in product arrivals, shipping may also be delayed.
Purchase Precautions: Sizes may vary slightly depending on the measurement method, and colors may appear differently due to monitor specifications. Such reasons do not qualify for returns due to customer change of mind. The size of the products may have a margin of error of approximately 1-2cm depending on the measurement method. Such reasons do not qualify for returns, so please be cautious.
Care Precautions: All leather products may experience changes in shape or color depending on usage and handling. Care should be taken as deformation and discoloration may occur due to moisture or direct sunlight. There may be color transfer if rubbed with clothing such as jeans. If not in use, please store in a dry, cool place. In case of stains, please clean with leather-specific cream and avoid using regular detergents or benzene. For warranty inquiries, contact the service center listed in the product information as A/S standards vary by product.
Customer Service Information:
- Customer Support Center: AM 10:00 - PM 5:00 (Mon-Thu)
- Customer Support Center: AM 10:00 - PM 3:00 (Fri)
- Phone Number: 1544-5828
- Lunch Break: AM 12:00 - PM 1:00
- Closed on holidays.
**Shipping Policy**: All products are offered with free shipping for the first time. However, additional shipping charges may apply for mountainous areas or Jeju Island. Order cancellations are only possible while products are being prepared; completed shipments can only be canceled through returns. Exchanges and refunds can be requested within 7 days of receipt, and will be processed according to consumer dispute resolution. In the case of a simple change of mind, please ensure that all components purchased are returned together. A/S requests can be made through the customer center, and we kindly ask you to read the guide for your comfortable shopping experience.
To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.